Refund policy

 

We offer a 30-day money-back guarantee on all NestWatch Pro products. Your satisfaction is our priority.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with all original packaging and accessories included. You will also need your order confirmation or proof of purchase.

To start a return, contact us at nataliaofmanagment@gmail.com. If your return is approved, we will provide you with a return shipping address and instructions via email.

Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right at no additional cost to you.

Exceptions

Certain items cannot be returned, including items that have been used, modified, or are missing original packaging. Gift cards are non-returnable.

Exchanges

The fastest way to get what you need is to return the item you have, and once the return is accepted, place a new order for the correct item.

European Union 14-Day Cooling Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition you received it, unused, with all original packaging. Proof of purchase is required.

Refunds

We will notify you once we have received and inspected your return. If approved, your refund will be processed automatically to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since your return was approved, please contact us at nataliaofmanagment@gmail.com.

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